Welcome to AskCCPS

AskCCPS is an online help desk for students, parents and the community. CCPS staff monitors the system and will respond to inquiries as they are received. Need an answer fast? Click here first for the frequently asked questions (FAQs).

We have an exclusive email setup for CCPS staff, webhelpdesk@ccboe.com.

To ask a question, click the blue button, “Open a New Ticket.” Fill out the required fields and select “general question”, "request a laptop" or “technology” in the Help Topic section. To check on the status of your question, click the green “Check Ticket Status.”