Technology

Our Mission

The mission of the Technology Department is to provide Charles County Public Schools teachers, students, and staff with reliable technology infrastructure, tools, resources and support in order to carry out the instructional, administrative and business goals of the school system.

Our Vision

The vision of the Technology Department is to create twenty-first-century learning environments with cutting-edge technology that fosters creativity, collaboration, and communication as well as enhance student engagement and achievement.

Our Services

Technical Support
Network and Connectivity
Infrastructure & Systems Management
Business Continuity and Recovery
Cybersecurity
Overall Technology Management
Instructional Technology Education and Training

Our Team

Charmaine Thompson, Chief of Instructional Technology

Oversees the exploration and management of creative and innovative uses of technology to improve instructional and administrative experiences for all users.

Amanda Chapman,
Secretary to Director

Technology office administration
Assists schools with technology purchasing questions and quotes
Coordinates all technology deliveries

Lora Bennett,
Executive Director of IT Strategy

Develops and implements system technologies
Supervises telecommunications and information systems applications
Evaluates user needs and recommends automation of technology systems

Jill Warring,
Systems Analyst II, Help Desk

Supervises Computer Analysts and Helpdesk operations
Implements system technologies

Laura Metz,
Instructional Technology Specialist

Analyzes, designs, develops, implements, and evaluates (ADDIE) new and existing training programs
Recommends and evaluates emerging technologies

Justin Maus,
Lead Network Engineer, Wide Area Network (WAN)

Designs, implements, monitors, and maintains the WAN infrastructure, including switches, wiring, phones, firewalls, and filters
Tests and evaluates new WAN technologies

Tak Cheng,
Lead Network Engineer, Local Area Network (LAN)

Designs, implements, monitors, and maintains the local area network infrastructure, including servers, software, and user accounts
Tests and evaluates new LAN technologies

Our classroom technology

In-person and virtual classrooms are equipped with technology to meet the demands of 21st Century teaching and learning. All students and teachers are issued a laptop or other device depending on their needs. Each classroom is equipped with a VOIP telephone, as well as wired and wireless network access. Technology varies by classroom needs, but can include:

Teaching workstation
Smart Panel or Board
Ceiling-mounted projector or projector on a cart
iPads
Student workstations
Document Camera
Audio System
Printer
3D printer
Robot

Interested in Doing Business with CCPS Technology Department?

Maryland State Law requires CCPS to publish notices of procurements and procurement awards on eMaryland Marketplace (eMM). The requirement extends only to contracts procured through competitive sealed bidding, competitive sealed proposals and noncompetitive negotiations, and to procurements whose value equals or exceeds that for State of Maryland contracts that must be published on eMM.

Offeror/Proposers are encouraged to register as a Vendor/Contractor with eMM at www.emarylandmarketplace.com and must be registered with eMM to receive solicitation information. If you require assistance, contact the help desk at emaryland@dgs.state.md.us or call (410) 767-1492.

Student Help Desk

Monday through Friday
8 a.m. - 4 p.m.
Phone: 301-934-7400

Help Desk Ticket: AskCCPS

Synergy Help

Contact the classroom teacher for assignment support. All other Synergy support requests can be emailed to parentvue@ccboe.com.

Teacher and Staff Help Desk

Monday through Friday
8 a.m. - 4 p.m.

Phone: 301-934-7400 or x7400

Enter Help Desk Ticket:
Helpdesk

Email Help Desk:
webhelpdesk@ccboe.com