Emails/Text Messages from CCPS
CCPS uses a notification system, School Messenger, to call, email and text parents and staff. School Messenger uses the email address and phone numbers provided by parents to their child’s school on the emergency card. Emails are sent from the account firstname.lastname@example.org, which some email programs may flag as spam. To ensure you are receiving emails from the school system, check the settings in your email account to add email@example.com to your safe senders list. Email users can also add firstname.lastname@example.org to their email contacts to avoid items going to spam. Below are instructions on how to edit settings for Hotmail, Gmail and other email accounts.
- Open your Hotmail account.
- Click Options.
- Click Safe and blocked senders under Junk email.
- Click Safe senders.
- Enter email@example.com.
- Click Add to list.
- Open your Gmail.
- Open the settings tab – screw icon in upper right-hand corner.
- Select Filters and Blocked Addresses from the menu.
- Check to see if firstname.lastname@example.org is listed and unblock.
- Select Actions from the toolbar at the top of the screen.
- Select junk email.
- Select junk email options.
- Click the Safe Sender tab.
- Click Add.
- Type email@example.com.
- Click OK.
Text Message Notifications
Parents and staff can opt-in to receive text message notifications from CCPS. Text Y or YES to 67587 to opt-in. School Messenger uses data from the CCPS student and staff information system. Parents who have a cell phone number on file with their child's school should update the school with any changes in order to avoid text notification issues.
CCPS staff should ensure their cell phone number is on file with Human Resources to opt-in for text message notifications.