CCPS transportation staff continue to address bus issues, work through staff shortages

CCPS transportation staff continue to address bus issues, work through staff shortages


Charles County Public Schools (CCPS) provides bus transportation to more than 24,000 students in Charles County. As the second week of in-person learning comes to a close today, CCPS is still working through bus issues as a result of driver shortages and later than usual student enrollments.

Transportation staff is working through help desk tickets submitted by parents. Tickets continue to range from bus stop requests and stop changes, to complaints about delayed bus arrivals. Bus routes for the majority of students have been consistent this week, but delayed buses and late arrivals will continue for the foreseeable future.

Daily, transportation staff who oversee and address help tickets are being pulled to cover bus routes for students. This is causing a significant delay in ticket response. CCPS continues to work with its 26 bus contractors to ensure routes are covered by drivers, and to cover routes of any drivers not able to report for the day. CCPS does not have adequate substitute bus drivers. This contributes to inconsistent arrival times, and could lead to service interruptions in the future.

Additionally, there are days when an assigned bus number may be covered by a different numbered bus. CCPS provides this information on the transportation website here, as well as on Twitter @CCPSBUSES or https://twitter.com/ccpsbuses.

Schools also share late bus service changes with parents through email and text message notifications. Parents can opt-in to receive CCPS text messages by texting Y or YES to 67587. The text notification system used by CCPS connects to Synergy.

About CCPS

Charles County Public Schools provides 27,000 students in grades prekindergarten through 12 with an academically challenging education. Located in Southern Maryland, Charles County Public Schools has 37 schools that offer a technologically advanced, progressive and high quality education that builds character, equips for leadership and prepares students for life, careers and higher education.

The Charles County public school system does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age or disability in its programs, activities or employment practices. For inquiries, please contact Kathy Kiessling, Title IX/ADA/Section 504 Coordinator (students) or Nikial Majors, Title IX/ADA/Section 504 coordinator (employees/ adults), at Charles County Public Schools, Jesse L. Starkey Administration Building, P.O. Box 2770, La Plata, MD 20646; 301-932-6610/301-870-3814. For special accommodations call 301-934-7230 or TDD 1-800-735-2258 two weeks prior to the event. CCPS provides nondiscriminatory equal access to school facilities in accordance with its Use of Facilities rules to designated youth groups (including, but not limited to, the Boy Scouts).

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