Main: 301-934-7262 Fax: 301-392-7520 Welcome to the Charles County Public Schools Transportation Department. We are committed to the safety and well-being of all of our students, staff and community members. The safety of our school children is a constant concern of our department. Our main priority is to ensure that your child has a positive experience when starting their school day and a safe and timely ride home to their family each evening. Transporting your child to and from school is a job we take very seriously. Our goal is to provide safe, efficient and timely service to your child. Buses are operated and maintained by contracted services and inspected by trained mechanical technicians in order to prevent hazards. Personnel contracted as school bus drivers and attendants undergo continuous instruction and training concerning the safe operation of a school bus. Charles County Public Schools Transportation Department strives to maintain the highest standards in school bus safety.
Bus Change Request or Bus Stop Concern/Driver Complaint
TRANSPORTATION FOR REGULAR EDUCATION STUDENTS
Bus Stop Concern/Driver Complaint Form - Select this option if:
1. Your address is eligible for school bus transportation, but no information is
provided.
2. Your address has a bus stop, but there is a problem with the stop.
3. Also select this option if you have a complaint regarding your student`s bus
driver.
Bus Change Request Form (This request MUST be filled out every
school year by the parent/guardian as daycare options may have changed, etc.) -
Select this option if:
1.Your student requires transportation from their DAYCARE in the a.m., p.m. or
both. The daycare must be within the school zone of your home address to receive
transportation.
2. Your student requires transportation due to a custody situation.
NOTE: Please do not use the autofill function to fill out the form.
FOR EXAMPLE:
1. Fill out the Bus Stop Concern form, if there is no stop at your child's
daycare address.
2. Receive the bus stop information from the Transportation Department.
3. Use the bus stop information you received from the Transportation Department,
for your daycare, to fill out the Bus Change Request form.
TRANSPORTATION FOR SPECIAL EDUCATION STUDENTS
If your child receives special transportation through the IEP process, do not
submit a bus change request or bus stop concern. You must address any issues
regarding transportation through the IEP facilitator at your child`s school.
Check/Update Ticket Status
We provide archives and history of all your current and past requests complete with responses.
Check Ticket Status