Office of Technology
The mission of the Office of Technology is to provide a safe and reliable technology infrastructure, as well as technology-enabled resources, training, and support to ensure Charles County Public Schools is prepared to meet and exceed our instructional, administrative, and business goals.
The vision of the Office of Technology is to improve student achievement by providing equitable access to high-quality, technology-enabled working and learning environments.
- Technical Support
- Network and Connectivity
- Infrastructure & Systems Management
- Business Continuity and Recovery
- Overall Technology Management
- Instructional Technology Education and Training
Chief of Instructional Technology
Oversees the exploration and management of creative and innovative uses of technology to improve instructional and administrative experiences for all users.
Executive Director of IT Strategy
- Develops and implements system technologies.
- Supervises telecommunications and information systems applications.
- Evaluates user needs and recommends automation of technology systems.
Secretary to Director
- Technology office administration.
- Assists schools with technology purchasing questions and quotes.
- Coordinates all technology deliveries.
- Maintains and supports a multiuser computer environment.
- Ensures continuous, optimal performance of IT services.
- Builds solutions while managing assets and updating hardware and software.
Help Desk Administrator
- Supervises Computer Analysts and Helpdesk operations.
- Implements system technologies.
Instructional Technology Specialist
- Analyzes, designs, develops, implements, and evaluates (ADDIE) new and existing training programs.
- Recommends and evaluates emerging technologies.
- Implements, configures, and maintains the CCPS Learning Management System (LMS).
- Collaborates with stakeholders to improve teaching and learning through course design and integration of LTI tools.
Justin Maus, Lead Network Engineer Wide Area Network (WAN)
- Designs, implements, monitors, and maintains the WAN infrastructure, including switches, wiring, phones, firewalls, and filters.
- Tests and evaluates new WAN technologies.
Tak Cheng, Lead Network Engineer
Local Area Network (LAN)
- Designs, implements, monitors, and maintains the local area network infrastructure, including servers, software, and user accounts.
- Tests and evaluates new LAN technologies.
Wide Area Network Engineers
Local Area Network Engineers
Help Desk and Repair Office Staff
These employees support across all of CCPS. You may see them rebooting systems, inventorying devices, or installing hardware and software from time to time. However, what they do behind the scenes can be even more vital. They ensure our infrastructure such as our networks, hardware, circuitry, servers, phones, and equipment runs properly. They also ensure functionality so users have a seamless experience with distribution, support, applications, data storage, and information security.
Our Classroom Technology
In-person and virtual classrooms are equipped with technology to meet the demands of 21st Century teaching and learning. All students and teachers are issued a laptop or other device depending on their responsibilities and needs. Each classroom is equipped with a VOIP telephone, as well as wired and wireless network access. Technology varies by classroom needs, but can include:
- Teaching workstation
- Smart Panel or Board
- Ceiling-mounted projector or projector on a cart
- Student workstations
- Document Camera
- Audio System
- 3D printer
Interested in Doing Business with CCPS Technology Department?
Maryland State Law requires CCPS to publish notices of procurements and procurement awards on eMaryland Marketplace (eMM). The requirement extends only to contracts procured through competitive sealed bidding, competitive sealed proposals and noncompetitive negotiations, and to procurements whose value equals or exceeds that for State of Maryland contracts that must be published on eMM.
Offeror/Proposers are encouraged to register as a Vendor/Contractor with eMM at www.emarylandmarketplace.com and must be registered with eMM to receive solicitation information. If you require assistance, contact the help desk at firstname.lastname@example.org or call (410) 767-1492.
Student Help Desk and Resources
Monday through Friday
8 AM - 4 PM
Help Desk Ticket:
Resource Guides:Technology Guides for Parents and Students
Teacher and Staff
Monday through Friday
8 AM - 4 PM
(301) 934-7400 or x7400
Submit Help Desk Ticket:Helpdesk
Email Help Desk:tickets@ccboe.
Contact the classroom teacher for assignment support. All other Synergy support requests can be emailed to: