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Office of Technology

Our Mission

The mission of the Office of Technology is to provide a safe and reliable technology infrastructure, as well as technology-enabled resources, training, and support to ensure Charles County Public Schools is prepared to meet and exceed our instructional, administrative, and business goals.

Our Vision

The vision of the Office of Technology is to improve student achievement by providing equitable access to high-quality, technology-enabled working and learning environments. 

Our Services

  • Technical Support
  • Network and Connectivity
  • Infrastructure & Systems Management
  • Business Continuity and Recovery
  • Cybersecurity
  • Overall Technology Management
  • Instructional Technology Education and Training

Our TeaM

Charmaine Thompson, 
Chief of Instructional Technology

Oversees the exploration and management of creative and innovative uses of technology to improve instructional and administrative experiences for all users

Amanda Chapman,
Secretary to Director

  • Technology office administration 
  • Assists schools with technology purchasing questions and quotes 
  • Coordinates all technology deliveries

Lora Bennett,
Executive Director of IT Strategy

  • Develops and implements system technologies 
  • Supervises telecommunications and information systems applications 
  • Evaluates user needs and recommends automation of technology systems 

Lynn Zindler,
Systems Administrator

  • Maintains and supports a multiuser computer environment
  • Ensures continuous, optimal performance of IT services
  • Builds solutions while managing  assets and updating hardware and software

Jill Warring,
Help Desk Administrator

  • Supervises Computer Analysts and Helpdesk operations
  • Implements system technologies

     

Laura Metz,
Instructional Technology Specialist
 

  • Analyzes, designs, develops, implements, and evaluates (ADDIE) new and existing training programs
  • Recommends and evaluates emerging technologies

Justin Maus, Lead Network Engineer, Wide Area Network (WAN) 

  • Designs, implements, monitors, and maintains the WAN infrastructure, including switches, wiring, phones, firewalls, and filters 
  • Tests and evaluates new WAN technologies

Tak Cheng, Lead Network Engineer, 
Local Area Network (LAN) 

  • Designs, implements, monitors, and maintains the local area network infrastructure, including servers, software, and user accounts
  • Tests and evaluates new LAN technologies

Wide Area Network Engineers

Local Area Network Engineers

Help Desk and Repair Office Staff

Computer Analysts 

These employees support across all of CCPS. You may see them rebooting systems, inventorying devices, or installing hardware and software from time to time. However, what they do behind the scenes can be even more vital.  They ensure our infrastructure such as our networks, hardware, circuitry, servers, phones, and equipment runs properly. They also ensure functionality so users have a seamless experience with distribution, support, applications, data storage, and information security. 

 

Our classroom technology

In-person and virtual classrooms are equipped with technology to meet the demands of 21st Century teaching and learning. All students and teachers are issued a laptop or other device depending on their responsibilities and needs. Each classroom is equipped with a VOIP telephone, as well as wired and wireless network access. Technology varies by classroom needs, but can include: 

  • Teaching workstation
  • Smart Panel or Board
  • Ceiling-mounted projector or projector on a cart
  • iPads
  • Student workstations
  • Document Camera
  • Audio System
  • Printer
  • 3D printer
  • Robot


Interested in Doing Business with CCPS Technology Department?

Maryland State Law requires CCPS to publish notices of procurements and procurement awards on eMaryland Marketplace (eMM). The requirement extends only to contracts procured through competitive sealed bidding, competitive sealed proposals and noncompetitive negotiations, and to procurements whose value equals or exceeds that for State of Maryland contracts that must be published on eMM.

Offeror/Proposers are encouraged to register as a Vendor/Contractor with eMM at www.emarylandmarketplace.com and must be registered with eMM to receive solicitation information. If you require assistance, contact the help desk at emaryland@dgs.state.md.us or call (410) 767-1492.

Student Help Desk

Monday through Friday
8 a.m. - 4 p.m.
Phone: 301-934-7400

Help Desk Ticket: AskCCPS

Synergy Help

Contact the classroom teacher for assignment support. All other Synergy support requests can be emailed to parentvue@ccboe.com.

Teacher and Staff Help Desk

Monday through Friday
8 a.m. - 4 p.m.

Phone: 301-934-7400 or x7400

Enter Help Desk Ticket:
Helpdesk

Email Help Desk:
webhelpdesk@ccboe.com